Frequently Asked Questions
Find answers to common questions about our premium home appliances
How do I clean my CUCKOO rice cooker?
Most models feature a detachable inner lid and an auto-steam cleaning function. Use a soft sponge for the non-stick inner pot and avoid abrasive cleaners.
Are the inner pots BPA-free?
Yes, all CUCKOO inner pots are manufactured with food-safe, BPA-free materials and premium non-stick coatings.
How often should I replace the filters in my air purifier?
For optimal performance, we recommend replacing the HEPA filters every 12 months and cleaning the pre-filter every 2-4 weeks.
Do your products come with a warranty?
All CUCKOO appliances include a standard 1-year limited manufacturer's warranty covering parts and labor.
Can I use the pressure cooker for slow cooking?
Yes, our multi-cookers feature versatile settings including slow cook, steam, and browning modes.
Where can I find replacement parts?
Genuine replacement parts, including gaskets and inner pots, are available directly through our official website.